1. Introduction
Graid IT Solutions ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how your personal and medical information is collected, used, and disclosed when you use our Second Opinion services.
2. Information Collection
We collect the information you provide directly to us when you fill out the Second Opinion form, which includes your Name, Email Address, Phone Number, and your DICOM medical imaging study files.
3. Use of Information
We use the information collected solely for the purpose of providing you with a medical second opinion. Your DICOM files are temporarily uploaded to a secure third-party server (dicomlibrary.com) to allow our radiologists to view and analyze them. Your contact information is used to communicate with you regarding your study.
4. Data Security & Confidentiality
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. The provided medical data is handled confidentially and accessed only by board-certified radiologists necessary for providing the requested second opinion.
5. Third-Party Services
By uploading your files, you acknowledge that your DICOM study will be processed via dicomlibrary.com. We do not control their privacy practices, but we use their service to facilitate the secure viewing of your study.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@graid.io.